Wednesday, February 14, 2007

Another Day, Another Patch

Just got an email from Sage that Line 50 version 13 Update 4 is available for download.

I'm 100% behind Sage on getting these fixes out asap but it would probably be helpful for the average Line 50 user if Sage made the update process a little easier.

The download page says in big red letters that you can only apply this patch if you have version and to be fair does tell you how to check which version you have.

What it doesn't do is to tell you what to do if you don't have this version......

Given most Sage Line 50 users are just trying to their job (which isn't technical support) I think Sage could devote some of their considerable revenues into coming up with an easy to use update deployment mechanism that checks what it needs to apply. End users shouldn't need to have this level of knowledge and frankly I don't see why I should need to either.

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